Lover of good customer experience, well-organized help documentation, and customer advocacy.
Here to help make your customers smile when the company name hits their inbox.
Despite my lack of navigational skills, hiking has always been my go-to weekend excursion. Current favorite: Orange, NH's: Mount Cardigan.
Call it indecisive, I call it a lovely medium. From an afternoon run with my Airedale Sophie to my cat Jack laying on my keyboard while I try to write a help document.
From Cape Cod to Italy, always here to talk travel, and explore the world around us.
Helping people is all about people, so the secret key lies within understanding them.
Loving to put a smile on someone's face is the best intrinsic motivator for an incredible support team.
From implementing Salesforce and Sales Operations at a $17M company while a senior in high school to leading Customer Success as a sophomore in college, I've always been drawn to the world of SaaS.